General Questions

Do you sell beer?

No we don’t sell beer.

Where is MrBeerMachine based?

MrBeerMachine is based in The Netherlands.

Orders, deliveries and returns

What happens after I placed my order?

If you have ordered then you will receive confirmation from us. Then we pack all the products carefully. Finally, we ship the order within 48 hours. (Except weekends).
My shipping address needs to be changed, where can I do that?
Please leave us a message with your order number and the right address. We will change the address.

Which courier do you use and how long does delivery take?

We use DPD. For UK our average delivery timeframe is 4-5 working days. For Ireland 2-5 working days.

What happens after an unsuccessful delivery attempt?

DPD will try to deliver two times. Please leave us a message if the delivery was not succesfull.

My products are damaged, what should I do?

Take pictures of the exterior package, parcel label, interior package, products and packing material. Send them to Info@MrBeerMachine.com. We will send you new items as soon as possible. Instructions will be given.

Do you accept returns?

We accept returns, however buyer pays postage. Buyer is responsible for the return. Tracked postage is required.

Can’t find your question?

Feel free to contact us via mail, social media or chat with us. Find our details on the contactpage below.

Contact us